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Q:I am planning to buy VisitorSecure insurance for my mom who will be traveling soon to US. I have a question. In case of any unplanned trip cancellation, can I cancel Visitor insurance before it starts and get the refund? Can you please provide details on the VisitorSecure insurance cancellation policy. Thanks.

A:
Thank you for contacting Insubuy. The VisitorSecure plan is fully refundable if you cancel before the effective date of the policy. You may view the full cancellation rules, and let us know if you have any additional questions or concerns.
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Q:Uk citizen living in Bahamas looking for cancel any reason trip insurance

A:
Thank you for contacting Insubuy. Unfortunately, we do not currently have any trip cancellation plans available for this situation, as the current plan options will only provide coverage to US residents traveling domestically or abroad. If you have any additional questions, please let us know.
{{currentOrigin}}/answers/travel-insurance/can-a-uk-citizen-traveling-to-bahamas-purchase-trip-cancellation-insurance-10040/

Q:I can't find my claims.

A:
Insubuy is a broker and not your insurance company to get claim status you want to call the phone on the back of your ID card.
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Q:I am a J1 Visa holder. I am looking for an insurance that is acceptable by our visa sponsor which is GLOBAL EDUCATIONAL CONCEPTS. Thank you

A:
Hello, we do not have a list of plans that is acceptable by your organization however, if you can give us the requirements we can quote you our available plans.
{{currentOrigin}}/answers/exchange-visitors-medical-insurance/i-am-a-j1-visa-holder--i-am-looking-for-an-insurance-that-is-acceptable-by-our-visa-sponsor-25469/

Q:My wife is taking medicine for a heart condition which is under control. If she had a cardiac event, such as a heart attack, would this be covered under "Acute onset of pre-existing conditions"? Also, the policy states "Acute onset of pre-existing conditions - Covered for U.S. Citizens up to maximum of 1,000,000 for up to age 64 with Primary Health Plan; " What does Primary Health Plan mean?

A:
It means they must maintain medical insurance in their home and not be uninsured.
{{currentOrigin}}/answers/visitors-medical-insurance/my-wife-is-taking-medicine-for-a-heart-condition-which-is-under-control-if-she-had-a-cardiac-event-79702/

Q:If the insurance is taken fixed at first, can it be upgraded to comphrehensive later, may be after one month of effective date?

A:
You could do that, Be advised you would be canceling one contract and purchasing another so active treatment benefits would not carry over.
{{currentOrigin}}/answers/visitors-health-insurance/if-the-insurance-is-taken-fixed-at-first-can-it-be-upgraded-to-comphrehensive-later-23547/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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